Read this first
Protein Grade grades the quality of protein in a product from what is printed on its label. It is an informational tool, not a medical device and not a source of medical or nutritional advice.
Never rely on this app to decide whether a product is safe for an allergy, an intolerance or a medical condition. The app reads labels automatically and can misread them. Always read the physical label, and speak to a doctor or dietitian about your diet.
1. This agreement
These Terms of Use are a binding agreement between you and Tetiana Sarancha, an individual developer based in Kharkiv, Ukraine (“we”, “us”, “our”), covering your use of the Protein Grade mobile application and the service behind it (together, the “app”).
By downloading or using the app you accept these terms. If you do not accept them, do not use the app. Our Privacy Policy explains how we handle your data and forms part of this agreement.
2. Who may use the app
You must be at least 16 years old. If you are under the age of majority where you live, you may use the app only with the involvement of a parent or guardian who accepts these terms on your behalf. You must be able to form a binding contract and must not be barred from using the app under any applicable law.
3. What the app does
You photograph a product’s ingredient list. The app extracts the ingredients and the stated protein content from that photo, then applies a fixed, published methodology to grade the quality of the protein — for example by identifying incomplete protein sources, collagen used as filler, and amino acids added in ways that inflate a protein count. The result is a letter grade and a breakdown explaining it.
The grade reflects protein quality, not overall healthiness, safety, value for money, or suitability for you. It is our opinion, formed by a documented method applied to the text on a label, and it is offered for general information only.
4. No medical or nutritional advice
The app does not diagnose, treat, cure or prevent any disease or condition, and nothing in it is a substitute for professional advice. Do not use the app to make decisions about a medical condition, medication, or a therapeutic diet, and do not disregard or delay professional advice because of something the app told you. Consult a qualified healthcare professional or registered dietitian about your nutrition, particularly if you are pregnant or nursing, are under medical supervision, or have a kidney, liver, metabolic or eating disorder.
5. Accuracy, and the limits of automatic label reading
The app reads labels using automated image recognition. That process is imperfect and will sometimes be wrong. It can misread blurred, curved, angled, glossy or poorly lit text; it can miss an ingredient; it can confuse similar words; and it can read a label that is itself out of date, incomplete, mistranslated or incorrect. Manufacturers also change formulations without notice.
Allergies and intolerances: the app is not a safety tool. An allergen flag that does not appear is not a statement that the allergen is absent, and “may contain” warnings, shared-equipment notices and precautionary statements may not be captured at all. Always read the product’s own packaging and contact the manufacturer if you are unsure.
We do not warrant that any grade, flag, breakdown or extracted ingredient list is accurate, complete or current, and we may change our grading methodology at any time, which may change the grade a product receives.
6. Free scans, subscriptions and payment
6.1 Free allowance
New installations include a limited number of free scans (currently 10). Once used, further scans require a paid plan. We may change the size of the free allowance for new installations.
6.2 Plans
Pro access is offered as an auto-renewing monthly subscription, an auto-renewing annual subscription, or a one-time lifetime purchase. Monthly and annual plans may include an introductory free trial (currently 3 days). The exact price, billing period, trial length and renewal terms applicable to you are shown on the purchase screen before you confirm, and those are the terms that apply.
6.3 Billing and renewal
- Payment is charged to your Apple account when you confirm the purchase.
- A subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Renewal is charged within 24 hours before the period ends.
- If you have a free trial, any unused portion is forfeited when you buy a subscription, and the trial converts into a paid period unless you cancel at least 24 hours before it ends.
- Manage or cancel your subscription in your device’s account settings — not in this app. Deleting the app does not cancel a subscription.
- Prices may change. Where a price increase affects a renewal, the app store will notify you and, where required, ask for your consent before the higher price is charged.
6.4 Refunds
Purchases are processed by Apple, so refunds are handled by Apple under its own policies and we cannot issue them directly. Request one at reportaproblem.apple.com. If you are a consumer in the EEA or the UK, your statutory cancellation and refund rights are unaffected by this clause; note that the right to withdraw from a purchase of digital content is generally lost once delivery has begun with your consent.
6.5 “Lifetime”
“Lifetime” means for as long as we continue to offer the app and its service to the public. It is not a promise that the app will exist indefinitely. See §9.
7. Your photos and content
You keep all rights in the photos you scan. You grant us a limited, worldwide, royalty-free licence to process a photo you submit solely in order to extract label information and return your result, and to store the extracted text for caching as described in the Privacy Policy. That licence covers nothing else: we do not publish, sell or train public models on your photos.
Only submit photos you are entitled to submit, and keep other people and sensitive material out of the frame.
8. Acceptable use
You agree not to:
- use the app for any unlawful purpose, or in breach of anyone’s rights;
- reverse engineer, decompile, or attempt to extract our source code or grading data, except to the extent that applicable law expressly permits it;
- scrape, bulk-query, resell or redistribute the grades, breakdowns or underlying data, or use them to build a competing product;
- interfere with, overload or circumvent the app’s security, rate limits or free-scan allowance, including by tampering with your device identifier;
- present the app’s output as medical advice, or as a guarantee of safety, to anyone else.
We may suspend or terminate access that breaches these rules, in proportion to the breach.
9. Availability and changes
We may change, suspend or discontinue any part of the app at any time, and we may update it. We do not guarantee uninterrupted availability; the service depends on third-party infrastructure and on your network. If we discontinue the app entirely, we will give reasonable notice where we can, and we will refund the unused portion of any prepaid period to the extent the law requires.
10. Our intellectual property
The app, its name, design, grading methodology, databases and content are owned by us and protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for your own non-commercial use, in accordance with these terms and the app store’s rules. No other rights are granted.
11. Disclaimer of warranties
To the fullest extent permitted by law, the app is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the app will be error-free, uninterrupted, or that any result it produces is correct.
12. Limitation of liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill or opportunity, arising out of or connected with your use of the app. Our total aggregate liability for all claims relating to the app is limited to the greater of (a) the amount you paid us for the app in the twelve months before the event giving rise to the claim, and (b) USD 50.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.
13. Indemnity
You agree to indemnify us against claims, losses and reasonable costs arising from your misuse of the app, your breach of these terms, or your infringement of a third party’s rights. This does not apply to the extent the claim arises from our own breach or negligence, and it does not apply where you are a consumer and the law prohibits it.
14. Your rights as a consumer
If you use the app as a consumer, you have rights under the mandatory consumer-protection law of the country where you live, and nothing in these terms takes those rights away or reduces them. Where a clause here conflicts with a mandatory consumer right, that right prevails.
15. Governing law and disputes
These terms are governed by the law of Ukraine, without regard to its conflict-of-laws rules. Disputes may be brought before the competent courts of Ukraine.
If you are a consumer resident in the EEA or the UK, this clause does not deprive you of the protection of the mandatory law of your country of residence, and you may also bring proceedings in the courts of that country. Consumers in the EU may use the European Commission’s online dispute resolution platform, though we would rather you wrote to us first and gave us a chance to put things right.
16. Terms required by Apple
The following applies to the app as obtained from the Apple App Store:
- This agreement is between you and us only, not with Apple. Apple is not responsible for the app or its content.
- The licence granted in §10 is limited to use of the app on any Apple-branded device you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- We — not Apple — are solely responsible for providing any maintenance and support for the app. Apple has no obligation to furnish either.
- In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.
- We — not Apple — are responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
- We — not Apple — are solely responsible for the investigation, defence, settlement and discharge of any third-party claim that the app infringes that third party’s intellectual property rights.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of this agreement and, upon your acceptance, will have the right to enforce it against you.
17. General
If any provision of these terms is found unenforceable, the rest remain in force. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these terms; we may transfer ours to a successor of the app, provided your rights are not reduced. These terms, together with the Privacy Policy, are the entire agreement between us about the app.
18. Changes to these terms
We may update these terms. The “last updated” date at the top always reflects the current version. If a change materially affects your rights, we will tell you in the app before it takes effect; continuing to use the app afterwards means you accept the updated terms, and if you do not, you may stop using the app and cancel any subscription.
19. Contact
Tetiana Sarancha
Individual developer, Kharkiv, Ukraine
costori.app@gmail.com
A postal address for formal correspondence is available on request by email.